Privacy Policy

1. Introduction

Thereence Yachts Pvt. Ltd. ("we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thereence.yachts, use our services, or engage with us regarding yacht sales, charter services, or related maritime offerings.

By using our website and services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website and services immediately.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Submit inquiry forms or contact requests
• Request yacht sales information or charter quotations
• Subscribe to our newsletters or promotional communications
• Participate in surveys, events, or promotional activities
• Create an account or register for our services
• Engage with our customer service team

This information may include:

• Full name
• Email address
• Phone number and contact preferences
• Mailing address and location information
• Company name and business information (for corporate clients)
• Yacht preferences and charter requirements
• Financial information for transactions (processed securely through third-party payment processors)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and geolocation data
• Browser type and version
• Operating system and device information
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source that directed you to our site
• Date and time of visits
• Cookies and similar tracking technologies (see our Cookie Policy for details)

2.3 Third-Party Information

We may receive information about you from third-party sources, including business partners, yacht manufacturers, service providers, and publicly available databases, to enhance our ability to serve you and provide relevant offerings.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide yacht sales consultations, charter bookings, and related maritime services
• Communication: To respond to inquiries, send confirmations, updates, and communicate regarding your requests
• Personalization: To customize our services and recommendations based on your preferences and requirements
• Marketing: To send promotional materials, newsletters, special offers, and event invitations (you may opt-out at any time)
• Transaction Processing: To facilitate purchases, charter bookings, and financial transactions
• Customer Support: To provide assistance, resolve issues, and improve our customer service
• Analytics and Improvement: To analyze website usage, identify trends, and enhance our website functionality and user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats
• Business Operations: To maintain records, conduct research, and support our business operations

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment processing and financial services
• Website hosting and technical infrastructure
• Email delivery and marketing platforms
• Customer relationship management (CRM) systems
• Analytics and data analysis services

These providers have access to your personal information only as necessary to perform their functions and are contractually obligated to maintain confidentiality and security.

4.2 Business Partners

We may share information with yacht manufacturers, charter operators, marinas, and other maritime service providers to fulfill your requests and provide comprehensive services.

4.3 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or government request, or to protect our rights, property, safety, or the rights and safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to equivalent privacy protections.

4.5 With Your Consent

We may share your information with other parties when you provide explicit consent for such sharing.

5. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers with restricted access
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy practices
• Access controls and authentication mechanisms

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in emails or by contacting us
• Data Portability: Request a copy of your data in a structured, commonly used format
• Restriction: Request restriction of processing of your personal information under certain circumstances
• Objection: Object to our processing of your personal information for certain purposes

To exercise these rights, please contact us at info@thereence.yachts. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content. For detailed information about our cookie practices, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites, including yacht manufacturer sites, partner services, and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Thereence Yachts Pvt. Ltd.
102 Marine Drive, Mumbai, Maharashtra, India
Email: info@thereence.yachts
Phone: +91 98200 12345